1. Why should I invest in premium software like
VeriPic® instead of lower cost imaging software from another
company? 
The
VeriPic system contains a great deal of advanced
imaging technology that will save you time and money. An
example of such technology is the fact that
VeriPic can display up to 1,000 thumbnails per second
compared to the industry standard 2 to 4 per second. An
average user wastes 20 minutes per work day waiting for
thumbnails to load using other software systems. This is a
whopping 87 work hours wasted each year. It costs your
organization $3,480 per worker per year assuming a loaded
labor cost of $40 per hour. Purchasing
VeriPic will save you money and
increase productivity over and over.
This was just
one example of how VeriPic can
save you money. You can contact our customer relations
department if you wish a detailed analysis of how a
VeriPic system can reduce your actual cost of
photography and pay for itself over and over.
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2. I've heard that RMS systems have a limitation when it comes to
storing photos. Can you tell me more about that? 
RMS systems
(commonly known as Records Management Software) typically store
photos as "BLOB" data in an SQL database. Such databases have a
32 bit address space which limits total data storage to 2 GB.
Since an average digital photo is 500 K to 1 MB in size this
means that when you reach 2,000 to 4,000 photos your RMS system
will MAX out. You won't be able to add more photos and keep them
live on the hard disk.
RMS systems
weren't designed for high volume, high speed photo storage and
retrieval. VeriPic, on the other
hand, was specifically designed to do just that.
VeriPic doesn't have an upper limit on the number of
photos. VeriPic can keep on storing
photos as long as you have available hard disk. For example, a
180 GB hard disk can store 360,000 digital photos of 500 K size,
etc.
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3. Every company says their software is the best. How do I, the customer,
evaluate the quality of the technology and the company behind the software? 
Our company has digital
imaging patents in the U.S. and foreign countries. This demonstrates
VeriPic's technological lead. None of the other three companies
making high capacity digital photo management software holds patents. When
evaluating software for professional use ask the company what patents they
hold? That should tell you about the company's level of security and the
quality of their software. After all, when you purchase software you are
purchasing technology. Why not go with the best you can get?
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4. Another company's software is dependent on Adobe® PhotoShop to do photo
enhancements. Is this a good idea for photos that will be used in court? 
You can make up your mind
about this one. Keep in mind that many jurors know that the primary purpose
for PhotoShop or other photo editors is to edit or make fake photos. Do you
really want a juror to know you had used a tool intended to create fake
photos on the photos you are bringing to court?
VeriPic works to enhance photos with tools that don't affect the
photo's authenticity. All of VeriPic's tools
are built in and all use a "display list" method that ensures the original
photo is untouched to avoid authenticity challenges to the photo. You don't
need to use a photo editor at all because the tools you need are already
provided by VeriPic. This not only prevents you
from liability exposure but also saves you money by not having to purchase a
separate license for PhotoShop for each station.
Now, do you want to use a
system that is dependent on Adobe PhotoShop to run
or do you want to use VeriPic which is
independent of PhotoShop?
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5. We use software from another company that claims to do authentication.
Why is VeriPic® different? 
VeriPic® is the
ONLY software on the market that authenticates the photos
from all brands of digital cameras by examining the photo itself for
authenticity. If somebody tries to sell you some other software and claims
to have authentication ask them about the following points. Competing
software other companies sell falls into 2 categories.
1. One kind
Secures the photo by making sure that once a photo is entered
into their system it can't be changed. This isn't good enough because anyone
can enter a falsified photo into the system at the start. There is no
technology used to examine the photo itself and thus no assurance of
authenticity. Sales people from these companies will call their method
"authentication" but it is really only Securing
of the photo. You will still need VeriPic®
system on the front end to check for authenticity. (Call us for more
information on systems that do Securing of photos if you're unsure.)
2. Another kind of
software keeps History
information on a photo (also known as History Tracking). What this
software does is Secure a photo (see above definition) when it enters
the system and then allows you to enhance the photo and save second, third
or fourth, etc. copies of photos under different names. These companies will
tell you that this History Tracking actually "authenticates" the
photo because their software knows the history of the photo and the enhanced
photos derived from the photo entered into their system. While this record
keeping is nice (and the VeriPic® also
happens to have this feature too!) this is not true authentication. Their
system never examined the original photo entered into the system to know
whether it was authentic. Anyone could have entered a fake photo into this
system and it will claim this fake photo is authentic! You will still need
VeriPic® system on History Tracking of
photos if you're unsure.)
The VeriPic® software
authenticates the photos from all camera brands.
This is something that nobody else does!
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6. What's the difference between Authentication and
Encryption? 
The
VeriPic® software has both capabilities! Authentication is the
process of examining a digital photo to look for signs of tampering.
Encryption is the process of scrambling the data so that the photo can't be
viewed when an unauthorized person tries to open it with any common photo
software. Only a person with the right password can open and view this
photo.
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7. We use 35 mm film right now. We feel that 35 mm film is safe from
tampering because it is hard to change a negative, right? 
35 mm film is not as safe
as a digital photo using VeriPic®
software. There are machines called Digital Film
Recorders that can take a digital photo and create 35 mm film negatives
(up to an entire 36 exposure roll of negatives at a time). Since digital
photos are easy to change, fake 35 mm film negatives are easy to produce.
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8. We currently burn photos to CD-R. Since CD-R's are read only devices you,
can't add data to a CD-R that has already been made. Additionally, if anyone
were to edit a photo, the date and time would change. Doesn’t using CD-R’s
as storage protect us? 
It is true that CD-R's are
not erasable (read only devices). It is possible to get fake photos onto a
CD-R with the right date and time on the photo. If somebody wanted to do
this he or she will first copy the authentic original photos onto a computer
from the original CD-R and edit them with a photo editor program such as
Adobe(R) PhotoShop or equivalent. The next step is to use a program such as
Touch.exe (or many other commonly available no-cost programs that perform
the same function) that can be used to set the photo date and time to
whatever the user wants.
Next the user will burn a new
CD-R with the modified photos and throw away the original. The result is a
new CD-R filled with edited photos that have the right date and time. Giving
somebody a CD-R does not prove authenticity.
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9. How do you protect against the possibility that someone alters a
photograph and then copies it back to the memory card and tries to download
the photograph as one that they just took with the camera? 
VeriPic® examines the structure of the photo itself. It makes no
difference if you copied a fake photo back onto the memory card because
VeriPic® performs it's examination of the photo when you try to
download the photo from the memory card. Both fake and real photos will be
examined for signs of tampering at Import time.
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10. How expensive is it to use the VeriPic®
system? 
Use of the
VeriPic® system is much less expensive than using 35 mm film or
digital cameras alone. Call our customer relations professionals at
408-496-1200. They can analyze your particular situation and show you how
much money your department will save using digital cameras and
VeriPic® software. Often the savings start immediately. The amount
saved in the first 4 to 6 months alone often more than pays for the system,
software and cameras. The savings are great enough that in many cases there
is no need to seek any additional budget for a conversion to our system.
VeriPic® might save you so much money that you have money left over
at the end of the budget year even with your existing budget!
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11. We have been using digital photos for several years in court.
Authenticity has never come up as a question. Why do we need your system? 
In the past average
citizens and attorneys didn't know much about digital cameras and digital
photos. As the public starts to use digital cameras themselves this will
change. In 2 or 3 years members of the general public will be much more
familiar with digital photos and will know that they are easily changed.
Some of the photos you take today will take several years to come to trial.
You would be better off using VeriPic®
on the photos you take today so that your evidence photos are protected 3
years from now when the juries are more skeptical. Additionally 35 mm film
is dangerous to use because of the existence of inexpensive
Digital Film Recorders.
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